Shopping Information

  • Need assistance? Our customer support team is here to help. Simply email us at support@auraverseindia.com or submit your query through our Contact Us page, and we'll get back to you as soon as possible.

  • Yes. For selected products, you can subscribe to restock alerts directly from the product page. Once the item is back in stock, you'll be among the first to know via email.

  • To keep your Auraverse products in the best condition, please follow the care instructions provided on the product page or packaging. Proper care helps maintain the quality, appearance, and longevity of your items.

  • We provide a detailed size chart on each apparel product page to help you find the best fit. If you're between sizes or need additional assistance, feel free to contact our support team.

  • We currently do not offer gift cards. Please check back in the future for updates on new payment and gifting options.

  • Restock schedules vary by product and demand. We regularly replenish popular items, but availability may differ. If a product is out of stock, please check back soon or contact our support team for updates.

  • Our products are manufactured through a combination of in-house production and carefully selected manufacturing partners. This allows us to maintain high quality standards while offering a diverse range of products.

Returns and exchanges

  • We do not offer in-store returns or exchanges. Returns are accepted only for damaged products reported within 24 hours of delivery, and exchanges can be requested within 24 hours of delivery. Please contact our support team for assistance.

  • Contact our support team to start a return or exchange request. If approved, we'll provide the required shipping instructions and label details.

  • Contact us within 24 hours of delivery with photos of the defect or damage. Our team will review your request and help resolve the issue as quickly as possible.

Shipping Information

  • We offer free shipping on all orders. Delivery typically takes 7–8 business days, depending on your location and courier service availability.

  • Most orders are delivered within 10–15 business days. Delivery times may vary slightly depending on your location and courier service availability.

  • Branding is more than just selling products- it's about creating trust, recognition, and a meaningful connection with customers. A strong brand helps people understand who you are, what you stand for, and why they should choose you.